Returns & Exchanges Policy
At HobiEgo Kpop Shop, we want you to love your fashion finds. If you are not completely satisfied, you can return your unworn items with original tags within 30 days of delivery.
Initiate Your Request
Log into your HobiEgo account and select the items you wish to return from your order history to receive a return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all K-pop inspired accessories and tags are included and intact.
Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned apparel, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing